Shipping Policy

Last Updated: Jul-26-2026

Order Cut-off and Processing Time

Orders placed before 2:00 PM (GMT- 8 Eastern Time) on a business day begin processing that day. Orders placed after this time, or on a weekend, are processed the next business day. Processing takes 1 to 2 business days before an order ships.

Transit Time and Estimated Delivery

Once shipped, packages typically take 6 to 8 business days to arrive. Combined with processing, most orders arrive within 7 to 10 business days of purchase. Business days run Monday through Friday.

Shipping Cost and Coverage

We currently ship only within the United States, and shipping is free on every order. We do not offer expedited or international shipping at this time.

Shipping Carriers

Depending on your location and the size of your order, we ship using USPS, UPS, FedEx, or DHL.

Order Tracking

A tracking number is provided once your order ships and becomes active within 24 to 48 hours. You can check your shipment status anytime on our Track Your Order page.

Order Cancellation and Modification

You may modify your order within 24 hours of purchase. Orders can be cancelled only before they enter fulfillment. Once an order has shipped, it can no longer be changed or cancelled; see our Return and Refund Policy for options after delivery.

Address Accuracy

Please double-check your shipping address at checkout. If you notice an error, contact us immediately at support@zuvlo.shop. If a package is returned to us due to an incorrect address, an additional shipping charge may apply before we can reship it.

Lost Packages or Delivered but Not Received

If tracking shows your package as delivered but you have not received it, or if a package appears lost in transit, we will open an investigation with the carrier before issuing any resolution.

Damaged Packages

If your order arrives damaged, please report it within 48 hours of delivery and include photos of both the product and the packaging.

Delays or Exceptions

Occasionally, weather, carrier delays, or high shipping volume can push delivery past the estimated window. If your order is significantly delayed, reach out and we'll look into it with the carrier.